Reference

Terms & Conditions for Your one69 Account

one69 Terms & Conditions explain how your account, wallet records and lobby access work before you open an account.

Account rulesWallet recordsPolicy accessPhone verification

What These Terms Cover in Indonesia

one69 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions form the agreement between you and one69 when you create, access or use an account. They cover accurate account details, phone verification, permitted access, wallet instructions, game entry, withdrawals, policy updates and the process for raising a question. Eligibility depends on local

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law, and we may restrict access where local law permits when account details cannot be confirmed or a rule is not met. Payment records for DANA, OVO, GoPay, QRIS, bank transfer and virtual account are handled according to the transaction steps shown to you. Before confirming
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an action, check the displayed account name, amount and status. If a provision changes, we will show the updated wording through the available account or policy path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS SUPPORT

Get Help With Account Policy Questions

A clear support path helps when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or a sign-in step blocks access, send the account phone number and the exact message shown. We use those details to explain which Terms & Conditions requirement applies and what confirmation we need from you.

Wallet status For a DANA, OVO, GoPay or QRIS status question, share the payment reference and displayed status from your account. We check the recorded step against the applicable Terms & Conditions instead of treating an unconfirmed transaction as complete.

Policy request To ask for a wording change, data copy or account record clarification, identify the section and your account phone number. Our support route can direct the request to the right policy contact and explain any required identity check.

RECORDS AND ACCESS

How one69 Applies These Account Rules

The policy is easier to use when each account action leaves a clear record. We connect phone verification, payment references and policy acknowledgements to the account details you provide, while access depends…

Account details

We use the details you submit to identify your account, process account requests and connect policy acknowledgements to the correct profile. Keep your phone number current, because a changed number can affect verification and access to account actions.

Phone verification

Phone verification confirms that an account request is linked to the number entered during account creation. If the number or code does not match, we pause the relevant step until the account details can be checked.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a wallet action with your account record. Keep the receipt until the displayed status is complete and any related question has been answered.

Cookies

Cookies can support sign-in continuity, session controls and device settings. Your browser provides controls for removing or blocking them; changing those settings may require you to verify your account again before continuing.

Account security

Protect the phone and device used for your account, and do not share verification codes. If you suspect another person accessed the account, contact support with the account number so we can review the access request.

Changes and retention

We retain account and transaction records for the period needed for account administration, policy handling and lawful requests. Ask for a correction, copy or deletion through support, and we will explain the available step and any limits.

Terms & Conditions Questions for one69

These answers focus on the account decisions Indonesian customers usually check before opening an account. They explain how Terms & Conditions relate to verification, payments, data requests and access from devices in Denpasar, Yogyakarta or elsewhere in supported Indonesia regions. If your situation is not covered, send the relevant section and account phone number through support so we can address the exact policy point.

You can read the Terms & Conditions on this policy page before opening an account or confirming an account action. Check the page again after a policy update, because the wording shown at that time explains the rules applying to your next request.

Phone verification may be required before account access or a protected account action can continue. Enter the number and code carefully, keep the phone available, and contact support if the details do not match the account record.

The Terms & Conditions cover payment records for DANA, OVO, GoPay and QRIS where the relevant option is shown for your account. Confirm the displayed name, reference and status before continuing, and keep the receipt for any later question.

Incorrect details can delay verification or prevent a policy-related request from being completed. Use the account support route with your phone number and the correction needed. We may ask for an identity check before changing the account record.

Yes, the same Terms & Conditions apply when you access your account on a mobile browser or desktop device. Browser cookies and device settings can affect sign-in continuity, so you may need to verify again after clearing stored data.

You can request a copy or correction through support by naming the relevant account record and providing the account phone number. We explain the available process, any identity check and any retention or legal reason that limits the request.

Yes. Account eligibility and access depend on local law, and we may restrict a request where local law permits. If access is paused, contact support with the displayed message so we can explain the applicable Terms & Conditions step.

Terms & Conditions for Your one69 Account

Get Help With Account Policy Questions

How one69 Applies These Account Rules

Account details

Phone verification

Payment records

Cookies

Account security

Changes and retention

Terms & Conditions Questions for one69

01 Where can I read the one69 Terms & Conditions?

02 Do the Terms & Conditions require phone verification?

03 Can I use DANA, OVO, GoPay or QRIS under these terms?

04 What happens if my account details are incorrect?

05 Do these Terms & Conditions apply on mobile devices?

06 Can I request a copy or correction of my account data?

07 Does access depend on local law?

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